THE CAMROSE ENERGY STORY

Camrose Energy is a locally owned, Alberta-run utility retailer. We supply electricity and natural gas and support solar micro-generators through the Solar Club. Our Camrose team focuses on friendly service, transparent pricing, and practical advice to lower bills. Switching to Camrose Energy is easy, fast, and handled by real people in Alberta.

WHO WE ARE.

Camrose Energy is proud to be a Community Retailer licensed through Utility Net and Partners under Service Alberta. Our role goes far beyond selling electricity and natural gas—we help Albertans understand their bills, compare rate options, and find the plan that best fits their home, farm, or business.

What makes us different is our personal approach. We sit down face-to-face with customers in Camrose and across Alberta to answer questions, explain the Solar Club™, and guide them through choices that larger utility companies often overlook. By making the utility industry more personal, accessible, and local, we give customers confidence and peace of mind while also giving back to the community we call home.

OUR COMMITMENT & VALUES

COMMUNITY FIRST

A portion of profits goes back into local programs through our Community Connections initiative.

FRIENDLY, LOCAL SERVICE

Real people in Camrose answer the phone and help with every electricity or natural gas question.

TRANSPARENT RATES

Guaranteed plans with no contracts or hidden fees so Alberta customers can budget confidently.

SUSTAINABLE CHOICES

Support for solar micro-generation through the Solar Club™, helping customers lower their environmental footprint.

HOW WE GOT HERE.

Our journey started with curiosity and a solar project. When Russell explored installing solar panels for his family home, it sparked a vision to bring more choice and local service to Alberta’s energy market. That vision grew into Camrose Energy, officially launched in October 2012. By January 2013, we were licensed to sell retail electricity, and in 2016 we expanded to provide natural gas—serving not only Camrose but communities across much of Alberta, including customers in rural REAs.

As our customer base grew, we moved from a home office to a dedicated downtown Camrose location in 2017, making it easier to serve Albertans face-to-face. Along the way, our commitment to community and sustainability has been recognized:

2016 – Home-Based Business of the Year, Camrose & District Chamber of Commerce
2019 – Small Business of the Year, Camrose & District Chamber of Commerce
2020 – Business OTIS (Outstanding in Stewardship) Award, Battle River Watershed Alliance, plus a nomination for Small Business Excellence at the Alberta Business Awards of Distinction.

From a simple spark of curiosity to an award-winning local utility provider, Camrose Energy continues to grow while staying true to our roots: delivering electricity, natural gas, and Solar Club™ options with the friendly small-town service Albertans deserve.

FROM CAMROSE TO COMMUNITIES ACROSS ALBERTA, THIS IS
OUR ENERGY STORY.

WHAT IS A SITE ID AND WHY DO I NEED IT FOR SIGN UP?

Your Site ID is a 13-digit number that uniquely identifies the electricity or natural gas service location for your Alberta home, farm, or business. You’ll need this number to switch to Camrose Energy so we can connect your new electricity, natural gas, or Solar Club™ plan to the correct meter.

If you can’t find the Site ID on an existing bill, simply enter your address and town in our easy lookup tool to retrieve it.

WHAT ALBERTA CUSTOMERS HAVE TO SAY ABOUT CAMROSE ENERGY

    
 
 
          Paul Lehmann 
 
 
 
  Really quite good.  A bit confusing on the billing as to what is credit, electricity, and gas on the bill.
  
 
         Tania Greenwald 
 
 
 
  We have been with Camrose Energy for many years now. When we opened our store in 2021, there was no question that we would sign up our store utilities with Denise.  Recently, I went in to talk about our rates. She explained them in a way that I could understand and we found a way to save some money once again!  Her honesty when it comes to clients is admirable. If she cannot save you money by switching - she will tell you.  If you are considering making the switch - take the time to give Camrose Energy a call!
  
 
         jason halberg 
 
 
 
  I haven't had to talk to anyone there, everything is going smoothly.
  
 
         Maggie 
 
 
 
  I recommend Camrose Energy to everyone I know. Very fantastic experience.
  
 
         Darlene Welda 
 
 
 
  I've been with Camrose Energy for 3.5 years.  I've never had any problems. They have reasonable rates and great customer service.😊
  
 
         Anjah Howard 
 
 
 
  Highly recommend. Great personal service. No phone trees and endless waiting on hold. Great rates. I'm super impressed with all the work they've done around my solar system as well. Don't let the name fool you, they'll help out anyone, not just people in Camrose.
  
 
         Danielle Sherber 
 
 
 
  We’ve been with Camrose energy for 7 years and have had no issues. They’re so easy to get ahold of and to make changes to your account they explain any questions I’ve had and addressed them promptly. Incredibly friendly people. Best decision we’ve made

We just recently joined camrose energy and the sign up process was amazing. Customer service went above and beyond to find the best solution for our home. On top of that they also support local business and I am so happy we have made this change
  
 
         Marci Kendall 
 
 
 
  Camrose Energy is an incredible asset to our community. The work they do goes far beyond providing a service — they genuinely care about people and about Camrose as a whole. Their commitment to supporting local initiatives, showing up for the community, and making a positive impact is obvious in everything they do. It’s rare to find an organization that leads with integrity, generosity, and heart, and Camrose Energy consistently sets that standard. We are truly lucky to have them here.
  
 
         Gina Bergman 
 
 
 
  Been a customer for over 10 years! Great local company! The best customer service, honest and reliable! Highly recommended, you won't be disappointed!
  
 
         Cheryl 
 
 
 
  Good  company to have heat and power with available all over alberta answers all questions and easy communication with
  
 
  
 
  
 
   Google rating score: 4.8 of 5, based on 104 reviews