Camrose Energy offers electricity and natural gas plans for Ponoka homes, farms and small businesses along with Solar Club® rates for approved solar micro-generators. We’re locally owned and based in Camrose. You can choose one utility or bring both accounts to us.
If you’re reviewing a renewal offer, moving to another property or looking for a different company to deal with we’ll help you check the options. Send us a bill or call with your questions and we’ll go through the available plans before you decide.
You’ll deal with a small Alberta company that takes the time to talk through an account. We can compare our rates and administration fees with your current plan, explain any deposit and give you time to think it over. If that comparison doesn’t show a saving we’ll say so.
There’s no enrolment fee or exit penalty with Camrose Energy. Our Community Connections Program also puts part of our profits toward Alberta events, groups and projects. Local organizations can apply through the program for sponsorship of events and community projects.
You can choose a guaranteed electricity rate that holds your price per kilowatt-hour steady for the selected term. Variable plans are also available if you’d prefer a price that follows the market. Our team can confirm the current rates and terms for a household, farm or eligible small business account.
Discounted electricity plans require a refundable deposit called a prudential. Base plans don’t require that deposit, so you have a choice about paying money up front for a lower rate. We’ll explain the deposit amount and refund terms alongside the price and monthly administration fee.
Our Ponoka natural gas options include guaranteed and variable rates. A guaranteed plan sets the price per gigajoule for the term, while a variable plan changes with the gas market. If you’re comparing variable offers, we’ll include the transaction fee in the comparison so you’re looking at the full gas rate.
You can choose natural gas on its own or have electricity and gas together on one bill. Discounted gas plans are available with a refundable prudential, including variable options with a lower transaction fee. For a farm or business account, we’ll confirm the deposit using the account’s usage before you sign up.
Denise, Maurina and Cameron are part of our team at Camrose Energy. We’re a locally owned Alberta company with our office right here in Camrose.
We can help with questions about your electricity and natural gas plans, invoices and Solar Club® rates. Give us a call at (780) 781-4115 for help with a move or a change to your account too.
Drop in and see us at our local office at 4909A 48 Street, Suite 101, in Camrose. You’re welcome to bring a bill along so we can go through your current plan and our available options together.
Alongside household accounts in Ponoka we can check plans for local shops, offices and farms in the surrounding county. If you’re arranging utilities for several properties include the service address or Site ID for each. We’ll check the locations individually so you know which accounts we can accept.
We can’t supply natural gas to properties served by a gas co-op, and some Rural Electrification Associations restrict electricity retailer choices. For a rural property, your County blue-sign address can help us identify the location when checking availability. Send that address or your Site IDs and we’ll confirm the options before enrolment.
Call (780) 781-4115 or fill out the form below and tell us which services you’re interested in. For signup you’ll need the service address and a 13-digit Site ID for each utility. You can usually find those numbers on a current bill and we can help look them up if you don’t have them.
If you’re switching companies check your current agreement for cancellation charges and notice requirements. With Camrose Energy you can cancel without penalty by submitting the cancellation form through your online account with 10 business days’ notice. If you’re moving contact us ahead of time so we can check the dates and arrange the new account.
If you’d prefer a regular date for bank withdrawals, ask us about Pick-A-Date during signup. The available dates depend on your billing schedule, and our team can explain the choices. Your invoices will also be available through your online account.
Paul Lehmann
Really quite good. A bit confusing on the billing as to what is credit, electricity, and gas on the bill.
Tania Greenwald
We have been with Camrose Energy for many years now. When we opened our store in 2021, there was no question that we would sign up our store utilities with Denise. Recently, I went in to talk about our rates. She explained them in a way that I could understand and we found a way to save some money once again! Her honesty when it comes to clients is admirable. If she cannot save you money by switching - she will tell you. If you are considering making the switch - take the time to give Camrose Energy a call!
jason halberg
I haven't had to talk to anyone there, everything is going smoothly.
Maggie
I recommend Camrose Energy to everyone I know. Very fantastic experience.
Darlene Welda
I've been with Camrose Energy for 3.5 years. I've never had any problems. They have reasonable rates and great customer service.😊
Anjah Howard
Highly recommend. Great personal service. No phone trees and endless waiting on hold. Great rates. I'm super impressed with all the work they've done around my solar system as well. Don't let the name fool you, they'll help out anyone, not just people in Camrose.
Danielle Sherber
We’ve been with Camrose energy for 7 years and have had no issues. They’re so easy to get ahold of and to make changes to your account they explain any questions I’ve had and addressed them promptly. Incredibly friendly people. Best decision we’ve made We just recently joined camrose energy and the sign up process was amazing. Customer service went above and beyond to find the best solution for our home. On top of that they also support local business and I am so happy we have made this change
Marci Kendall
Camrose Energy is an incredible asset to our community. The work they do goes far beyond providing a service — they genuinely care about people and about Camrose as a whole. Their commitment to supporting local initiatives, showing up for the community, and making a positive impact is obvious in everything they do. It’s rare to find an organization that leads with integrity, generosity, and heart, and Camrose Energy consistently sets that standard. We are truly lucky to have them here.
Gina Bergman
Been a customer for over 10 years! Great local company! The best customer service, honest and reliable! Highly recommended, you won't be disappointed!
Cheryl
Good company to have heat and power with available all over alberta answers all questions and easy communication withGoogle rating score: 4.8 of 5, based on 104 reviews